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Don’t allow patients’ privacy to be violated during registration
Nina Pham, the ICU nurse who contracted Ebola at Texas Health Presbyterian Dallas Hospital while treating the first patient diagnosed with Ebola, sued the hospital’s parent company, Texas Health Resources, and said it failed to train and protect nursing staff.
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Is registrar able to handle the ED setting?
An employee might be detail-oriented, friendly, with an encyclopedic knowledge of payer requirements. An emergency department ED registrar, however, also has to be comfortable working in a setting where they’ll encounter tragedies, suicidal patients, and gunshot wounds.
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Applicant looks great on paper? He or she might be a terrible fit for access
During an interview for a patient access position, one applicant confided that she had difficulty working the second shift on her last job. “And she was applying for a second shift position! That was a red flag waving in the wind,” says Lolita M. Tyree, CHAM, MSW, patient access manager in the ED at Riverside Regional Medical Center in Newport News, VA.
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Avoidable no-authorization denials cut by 60% — Avoid postponing procedure at your hospital
Is there a problem with an authorization that will result in a denied claim? Good communication with providers and office staff about this issue has reduced avoidable authorization denials by 60% at LCMC Health in New Orleans, according to Stacy Calvaruso, CHAM, system assistant vice president of patient access services.
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Pending coverage, no authorization, or high out-of-pocket?
A patient is scheduled for an MRI in three days, but the payer says it could take five business days to obtain the required authorization.
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Big data is at every IRB’s fingertips — but can you use it?
Research institutions increasingly are investing in electronic systems that have the capability of collecting and storing big data.
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Overhauling processes is a major HRPP challenge
IRBs have accumulated a lot of responsibilities and processes over the years, and some of it is not necessary or not really part of the IRB’s role, experts say.
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Using QI to improve electronic and other systems or processes
Many IRBs have had quality improvement processes and electronic IRB systems in place for a number of years now, but are they working optimally?
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Here’s a short version of the criteria for approval
Title 45, part 46.111 of the U.S. Department of Health and Human Services’ Protection of Human Subjects, revised in 2009, contains a very short, but important list of criteria for IRB approval of research.
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VoICE Project fills education gap in informed consent process
Research institutions should make certain the responsibility for a successful informed consent process is primarily that of the researcher and not the potential participant.