Hospital
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Surprise Medical Bills Root of Many Complaints
It sometimes takes weeks to find out what occurred.
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Registrar No Longer Job for Just Anyone
Right kind of person needed for patient access.
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Outdated Job Descriptions Obstacle to Patient Access Pay Increases
There are many inaccurate details about the day-to-day duties of front-end staff.
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Patient Access Roles Are Highly Complex, But Pay Is Entry Level
Trend is to ‘push all the complexity to the front end.’
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Family Caregivers: What They Mean to Discharge Planning, Length of Stay, and Readmissions
This month describes the role of the family caregiver in supporting patients as they transition home, what the role is really about, and the role of the case manager in supporting and educating family caregivers.
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Presidential Order Aims to Cut Down on Regulations, But What Will it Really Mean?
The healthcare industry is optimistic that the “one-in, two-out” executive order will relieve them of some onerous regulations — but remains uncertain about the end results.
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Community Efforts Cut Readmissions for Low-income, Hispanic Patients
When Dependable Home Health Services in Nogales, AZ, began an initiative to reduce its readmission rate, 23% of patients served by the home health agency were readmitted to the hospital within 30 days. Within a year, the readmission rate was reduced to 19%.
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Questions About Your Patients’ Culture? Look For Answers Here
Information that case managers can use to find out more about their patients is just a click away
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Hospital Uses Telehealth to Monitor At-risk Patients On the Navajo Reservation
Faced with the need to provide follow-up care for its Native American patients, many of whom lack electricity or running water, the telehealth department at Northern Arizona Healthcare’s Flagstaff Medical Center developed a remote patient monitoring program and worked with the care management staff to implement the program.
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Hospital Works to Make Native American Patients Feel Comfortable
Flagstaff Medical Center, part of Northern Arizona Healthcare System, created a program to accommodate the beliefs and practices of their Native American patients, which make up about 40% of the hospital’s patient population.