Hospital
RSSArticles
-
App Pushes Patient Education to New Level
Not so long ago, case managers relied primarily on paper brochures and tip sheets when supplementing in-person patient education. Many might still use paper in addition to web-based information, but the newest frontier involves apps that bring education to a patient’s fingertips at precisely the moment he or she needs it.
-
Take It From Survivors: Here’s What to Do When Disaster Strikes
Case manager leaders found that preparing staff to be mobilized or available via phone was crucial during Hurricane Harvey.
-
Hurricane Harvey Was a Disaster Preparedness Test for Case Managers
After Hurricane Harvey struck Texas, leaving Houston underwater, case management leaders at area healthcare organizations found it challenging to locate all of their employees to ensure their safety.
-
CMS Issues Text Message Guidance
CMS has issued clarification of its position regarding the use of text messaging with patient information between providers, saying it is “permissible if accomplished through a secure platform.”
-
JAHF Age-friendly Initiative Showing Results
The John A. Hartford Foundation's Age-Friendly Health System initiative seeks to improve care transitions and the way episodes of care are addressed for an aging population. -
Move to Fewer and Better Measures, Physicians Say
Existing quality measures should be winnowed down from several hundred to two dozen. -
Streamlining Metrics Helps With ‘Measurement Mania’
Quality metrics should be streamlined to focus only on those that truly affect patient care. -
Patient Engagement, Net Promoter Scores Increased With Feedback
Improving patient feedback can dramatically increase engagement levels with caregivers and decrease turnover, leading to an overall improvement in the quality of care, one hospital reports. -
Focus on QAPI Helps Hospital Overcome Bad Survey
A poor accreditation survey is bad news for any hospital, but with the right approach it can be the beginning of systematic improvements that improve quality throughout the organization. -
HIPAA Restricts Some Photography, but Not All
Photography in healthcare settings is difficult to control but could lead to HIPAA violations if not monitored. How much one should try to control people taking pictures and video can be difficult to determine.