Hospital
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When Rotating Revenue Cycle Staff, Both Employees and Department Win
At small critical access hospitals, patient access employees might also cover rehabilitation, outpatient, scheduling, and the ED, which can spread the staff thin. Some facilities are starting to rotate staff in all four areas. This gives these employees a working knowledge of different department functions, can make the facility more efficient, and perhaps even boost employee morale.
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To Increase Kiosk Use Rates, Do Not Overlook Personal Connection
Kiosks are expensive investments that do not always pay off for hospitals. For patient access, kiosks face two big obstacles: finding the right patient and providing benefit to that patient.
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Abdominal Pain Was Not Appendicitis? Entire ED Visit Could Be Denied
After an extensive evaluation, it turns out that an ED patient with severe abdominal pain does not have appendicitis, only constipation. This is good news medically; financially, it is a different story. The patient may end up fully responsible for the entire cost of the ED visit, deemed “unnecessary” by the insurer. For the revenue cycle, this means lots of complaints, lost revenue, and bad debt.
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Sleep Deprivation Endangers Employee, Patient Safety
To address this issue of sleep deprivation, NIOSH makes available a free online training program that can be used to educate nurses and other healthcare workers.
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Don’t Shoot the Messenger: HCWs Will Report Incidents in a Just Culture
A common theme across a variety of occupational and employee health issues is that healthcare workers may not report a given incident — leaving surveillance data underpowered and needed interventions less likely to be adopted.
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Employee Health Perspective of a Pregnant Nurse
Employee health professionals can provide education and compassionate support for pregnant nurses so they can continue working safely as they approach their due date.
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The Joint Commission Comments on CDC Healthcare Worker Guidelines
The CDC’s draft guidelines for protecting healthcare workers from occupational infections “may inadvertently reinforce siloing of safety issues, which is increasingly recognized as contradictory to promoting a safety culture,” The Joint Commission warned in comments on the document.
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Efforts to Prevent Healthcare Violence Gain Momentum
There are signs that the historical complacency and “part-of-the-job” acceptance of healthcare violence is ending.
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CMS Grants Medicare Reporting Exemptions to Disaster Areas
Read on to see if your facility is affected and how to seek relief.
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How Cost-Effective Is Outsourcing?
Facilities have become so dependent on others to handle tasks many cannot or do not want to do that it might be tough bringing all these services back in house. But what does all this cost? Is it a good deal or too expensive?