Hospital
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Tips for Better Board Engagement Include Transparency, Brevity
The best relationships with hospital boards come from building trust and keeping them informed, say those who work closely with board members. -
Board Focuses on Horizon, QI Watches for Icebergs
Quality professionals should help board members understand the overall quality goals of the organization and not necessarily get too bogged down in the minutia, according to a Press Ganey white paper on the hospital board’s role in quality improvement. -
IHI Offers Resources on Integrating Quality Into Hospital Boards
The Institute for Healthcare Improvement (IHI) in Boston offers several resources to help quality improvement professionals cultivate better working relationships with hospital and health system boards. -
Boards Moving From Financial Focus to Include Quality Concerns
The current increased focus on quality and the willingness of hospital boards to back quality initiatives are results of a long progression from a darker era in U.S. healthcare, says a board member who has seen the before and after. -
Cultivate Relationship With Board for Better Support of Quality Improvement
Quality professionals often wish for more support from the board of the hospital or health system — the kind of top-tier backing that can drive a quality improvement initiative to success. Such support requires a good relationship with the board, and that often requires quality professionals to take the first steps. -
Developing a Culture of Healthcare Safety Requires Multifaceted Approach
Strengthening safety culture remains one of the greatest challenges faced by healthcare organizations, where the demanding environment makes it critical to have high-performing teams.
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Burnout Intervention Dramatically Reduced ICU Turnover
Institutions are increasingly acting to address burnout, but lack of data on effective interventions remains a barrier for many.
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Hospital Work Environments Tied to Quality and Ratings
The working environment of nurses appears to have a correlation with patient safety and quality, with recent research finding that scores improve when hospitals improve working conditions.
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Work Stress Can Weigh Heavily on Case Managers
Case managers are susceptible to stress from paperwork, deadlines, and a lack of resources. Practicing self-care can help manage this stress.
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What Case Managers Can Do to Overcome Cultural Obstacles
One challenge that case managers sometimes encounter involves caring for patients from an unfamiliar culture. One case management organization developed tools to help with these circumstances.