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Responding to the potential for new terrorist attacks in the United States, the Joint Commission on Accreditation of Healthcare Organizations has issued a report warning of a brewing cataclysm of underfunding, inexperience, and unpreparedness of emergency response capabilities across America.
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Careful yearly planning always has been the key to effective survey preparation, and much of what you should do is independent of how soon you will be surveyed. The move to unannounced surveys will make it even more important to plan compliance activities throughout the calendar year.
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In a move that may become more common in the near future, a hospital in Salisbury, NC, is issuing its own quality report cards to show its community how well it fares in meeting national standards for patient care.
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Combined results from three studies conducted in 33 Michigan hospitals show its possible to improve the care provided to heart attack patients after admission by reminding physicians, nurses, and patients about proven therapies.
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The Joint Commission on Accreditation of Healthcare Organizations recent expansion of the sentinel event policy to include nosocomial infections could represent a change in what infection control practitioners view as their traditional role.
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Sheila Brune, CMC director of Utilization Management/Living History Program at Great River Medical Center in West Burlington, IA, says the quality of direct patient care is the most important predictor of patient satisfaction.
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An innovative closed-circuit TV network at a childrens hospital in Atlanta has made a significant contribution to patient and family satisfaction while boosting the morale and self-esteem of bedridden children.
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When Presbyterian Health Plan merged its commercial, Medicare, and Medicaid managed care products, the case managers decided to take the merger a step further.
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Case managers at Presbyterian Health Plan in Albuquerque, NM, conduct monthly cost-benefit analyses to help demonstrate the benefits of their interventions.
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Nurse triage services offered by health plans can improve members access to care, reduce unnecessary or avoidable emergency department (ED) and physician office visits, improve members satisfaction, and proactively identify members in need of case management or disease management services.
