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Patients face a significant risk for preventable adverse events and serious medical errors in hospital critical care units, according to a study sponsored by the Agency for Healthcare Research and Quality (AHRQ).
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El Camino Surgery Center in Mountain View, CA, always has scored high in all the categories of the study on Knee Arthroscopy with Meniscectomy benchmark study by the Accreditation Association for Ambulatory Health Cares Institute for Quality Improvement.
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There are times when EDs can achieve dramatic improvements in average length of stay (ALOS) or reductions in their left without being seen (LWBS) percentages in a relatively short period of time by instituting significant new process improvements, such as bedside registration or new triage protocols.
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Palliative care programs are growing in number and prominence at hospitals and hospices across the nation, as increasing numbers of health care providers want to focus on medicine used as much for comfort and quality of life as for diagnoses and cures when dealing with patients who have chronic illnesses for which there are no easy resolutions.
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As patient advocates, case managers can play an important role in preventing errors or addressing any event or delay in care that could result in serious complications for the patient, says Hussein Tahan, DNSc, RN, CNA, commissioner for the Commission on Case Manager Certification and immediate past chair for the Commission on Case Manager Certification.
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As a case manager, you should be aware of your hospitals policies on safety and medical errors and, as an advocate for your patients, take a role in ensuring that their care is safe and that they are informed about any errors that occur, case management experts say.
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A program designed to prevent emergency department (ED) visits and readmissions for chronically ill older adults sends nurse case managers from Valley Health in Winchester, VA, into Virginias northern Shenandoah Valley to assist clients with special health needs.
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There are times when EDs can achieve dramatic improvements in average length of stay (ALOS) or reductions in their left without being seen (LWBS) percentages in a relatively short period of time by instituting significant new process improvements, such as bedside registration or new triage protocols.
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Patients face a significant risk for preventable adverse events and serious medical errors in hospital critical care units, according to a study sponsored by the Agency for Healthcare Research and Quality (AHRQ).
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A Moment of Truth Analysis can help case managers better understand the level of service they provide to patients and families. A case management moment of truth is an occasion when the patient experiences some interaction with case managers and forms a judgment about the quality of the services.
