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In an influenza pandemic, health care workers may find their respirators difficult to tolerate for long hours. Without additional training, they also are likely to forget how to don the respirator properly or even which respirator model they should wear.
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Aging doesn't have to mean a time of decline for the nursing work force. But it will take proactive measures to keep experienced nurses at the bedside and to keep them safe.
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Right now, patient access managers are in a difficult situation their roles and responsibilities, already very broad, are "changing on a regular basis," says Ed Erway, chief revenue officer at University of Kentucky (UK) HealthCare in Lexington.
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Patient access departments are increasingly focused on upfront collections. Yet staff thrust in this new role often are somewhat uncomfortable with asking patients for money.
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Due to the economic downturn, patient access departments are being asked to maintain programs with fewer resources and do more with less. Technology investments are being put off, and staff in some cases are being cut.
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This is a two-part series on use of performance indicators in patient access. This month, we cover their benefits and how to develop the most effective scorecards.
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Patient care and business priorities can co-exist as equal partners, says Jodie Martin, director of hospital admitting at University of Kentucky (UK) HealthCare in Lexington, but "it's up to the patient access manager to facilitate that partnership."
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Fewer resources, service discounts, high deductibles, transparency, increased market competition, and increases in the uninsured population. These factors make it "ever so critical to collect during the upfront processes."
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The Joint Commission has put a one-year moratorium on its National Patient Safety Goals (NPSGs), as it reviews current goals with input from the field. One goal in particular, Goal 8 regarding medication reconciliation, will no longer be scored as part of the accreditation decision until a more refined goal is set forth in 2010.
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According to a recent study in the New England Journal of Medicine, "data suggest that at least half of all surgical complications are avoidable."1 The article goes on to say that teamwork in surgeries has been shown to lead to improved outcomes.