-
A new guide from the U.S. Occupational Safety and Health Administration answers a myriad of questions about monitoring workspaces where ethylene oxide (EtO) is used.
-
As waves of novel H1N1 influenza swept communities across the country, hospitals struggled to avoid the potential impact of infected health care workers: Absenteeism, short-staffed units, and severe illness.
-
Surgical masks do not provide protection from aerosolized viral particles, respiratory protection experts told an Institute of Medicine (IOM) panel that was considering personal protective equipment and novel H1N1.
-
The U.S. Occupational Safety and Health Administration has decided against a streamlined Bitrex protocol that would have made fit-testing faster.
-
Hospitals are boosting incentives for wellness programs, with the hopes that healthier employees will have lower medical claims and better productivity.
-
After patient access employees at SSM Health Care in St. Louis are given extensive and specialized customer training, they are able to "deal with patients under a variety of circumstances," according to Jayne Wright, patient access director for the organization's North Operating Group.
-
Patient access staff often unwillingly play the part of the "bad guy" when they attempt to collect money from someone who has just lost his or her benefits or is blindsided with a huge bill.
-
Would it surprise you that the number of patients leaving a hospital against medical advice (AMA) increased 39% between 1997 and 2007?
-
A physician is impatiently standing over your shoulder. You look up and see a long line of patients waiting to register and all the while, the phone is ringing off the hook. Right then, a patient starts yelling that he has been waiting too long and has to go to work.
-
These days, with patients ending up owing hundreds or even thousands of dollars in co-pays and deductibles, you may face a very angry person if you grossly underestimate what they owe.