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The camera got it all on tape: A taxi disappearing from view and then 63-year-old Carol Ann Reyes, clad in a hospital gown and slippers, wandering San Pedro Street in the Skid Row area of Los Angeles until someone escorted her into the nearby Union Rescue Mission building.
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When indigent patients are ready for discharge but have post-acute needs, the staff at Carondelet Health Network in Tucson, AZ, sometimes dip into their own pockets to provide food, clothing, transportation, or medication to give patients the best chance for recovery after ischarge.
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An intensive case management program at Community Hospital in Chester, PA, helps children and adults with serious mental illnesses manage their conditions, avoid hospitalizations, and stay in the community.
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A procedure for obtaining copays and deductibles from unscheduled inpatients during their hospital stay is the latest in a series of successful collections initiatives at Hillcrest Medical Center in Tulsa, OK, says Julie Willis, patient access manager.
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This article discusses some of problems and solutions that occur in the prehospital management of using limited resources to meet the needs of the public.
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A new system for calculating patients' financial responsibility for care at the Mayo Clinic in Jacksonville, FL, is part of an organization-wide review of the revenue cycle, with an eye on gaining efficiencies while enhancing customer service...
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At Grande Ronde Hospital in La Grande, OR - and at other small, rural facilities throughout the nation - there often is a slightly different twist to the way the access department operates.
