Hospital Management

Articles

• Customer service training boosts survey ratings

  Read more about Customer service training boosts survey ratings - Hospital Peer Review – September 1, 1999

• This telephone survey validated CS training

  Read more about This telephone survey validated CS training - Hospital Peer Review – September 1, 1999

• Keep pediatric patients happy and informed

  Read more about Keep pediatric patients happy and informed - Hospital Peer Review – September 1, 1999

• Full September 1999 Issue in PDF

  Read more about Full September 1999 Issue in PDF - No Issue

• OIG report spurs JCAHO changes in accreditation surveys, oversight

  Read more about OIG report spurs JCAHO changes in accreditation surveys, oversight

• Report may focus your next quality studies

  Read more about Report may focus your next quality studies - Hospital Peer Review – September 1, 1999

• Annual Compliance Institute comprehensive for all

  Read more about Annual Compliance Institute comprehensive for all - Hospital Peer Review – September 1, 1999

• Bedrails don’t prevent falls

  Read more about Bedrails don’t prevent falls - Hospital Peer Review – September 1, 1999

• Don't overlook employees in patient satisfaction

  Read more about Don't overlook employees in patient satisfaction - Hospital Peer Review – September 1, 1999

• NIH offers informed consent checklist

  Read more about NIH offers informed consent checklist - Medical Ethics Advisor – July 1, 1999