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Patients face a significant risk for preventable adverse events and serious medical errors in hospital critical care units, according to a study sponsored by the Agency for Healthcare Research and Quality (AHRQ).
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A Moment of Truth Analysis can help case managers better understand the level of service they provide to patients and families. A case management moment of truth is an occasion when the patient experiences some interaction with case managers and forms a judgment about the quality of the services.
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Evidence-based medicine and clinical practice guidelines (CPGs) have become mantras of health care quality in the 21st century, but as a new study suggests, when it comes to older patients those guidelines should be used with extreme caution.
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In addition to providing interpreter services for its increasing immigrant population, staff from Harborview Medical Center in Seattle go into the community, helping eligible patients learn to navigate the health care system.
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As if communication with young children was not challenging enough, the child presenting with an altered mental status (AMS) is an exceptional opportunity for testing one's sleuthing ability. The reality is that we see far more adults with AMS than we do children. Consequently, we might be tempted for just a moment to doubt our abilities.
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