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During a recent JCAHO survey at McKay Dee Hospital Center in Ogden, UT, surveyors used the organizations own preparation tools to interview staff.
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A wrong-site, wrong-procedure, and wrong-person universal protocol has been required by the Joint Commission on Accreditation of Healthcare Organizations since July 2004 and supported by multiple national organizations, but adverse events continue.
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In this second part of a two-part series on surviving disasters such as Hurricanes Katrina and Rita, we discuss how to overcome challenges involving patients, staff, curfews, and military/police checkpoints.
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Last month, I was fairly verbose in talking about warning signs of outpatient surgery departments and centers that could be headed for trouble. While my predictors were unscientific, they were the observations of a person whose job it is to look for such predictability.
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Three of the top five issues identified by more than 102,000 health care employees surveyed by Press Ganey, a South Bend, IN-based satisfaction survey company, related to the effectiveness of communication between employees and senior leadership.
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Instead of waiting for the Centers for Medicare & Medicaid Services (CMS) to develop a new reimbursement system for outpatient surgery, ambulatory surgery associations have taken the initiative and developed legislation proposing their own ideas for a revamped system.
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El Camino Surgery Center in Mountain View, CA, always has scored high in all the categories of the study on Knee Arthroscopy with Meniscectomy benchmark study by the Accreditation Association for Ambulatory Health Cares Institute for Quality Improvement.
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When your facility survives a disaster that includes flooding, you might have problems with your equipment even if water didnt touch your devices, says Jim Keller, vice president of health technology evaluation and safety at ECRI, a nonprofit health services research agency in Plymouth Meeting, PA.
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In Baton Rouge, LA, physicians and surgeons swarmed from all parts of the country to offer hurricane relief, only to encounter bureaucratic nightmares that left them sitting around for several 10-hour days and, in many cases, returning home in frustration.
