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Patients and their families want to feel comfortable, informed, and respected when they come to your facility for surgery, and your ability to make them feel that way is reflected in your patient satisfaction scores.
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The Centers for Medicare & Medicaid Services has published an interim final rule that will allow hospitals and ambulatory surgery centers (ASCs) to use alcohol-based hand-rub dispensers under specific conditions. Previously, officials had expressed concerns that the hand rubs could accelerate a fire.
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Managers familiar with a chemical spill last year at Providence St. Peter Hospital in Olympia, WA, and incidents at other outpatient surgery programs say you can learn from others experiences and be better prepared for a chemical spill at your facility.
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We have had numerous requests for a column about interacting with the governing body (for ambulatory surgery centers) and board of directors (for the hospital folks). Regardless of what side of the street you live on, the issues are the same. In this column, we will refer to them both as the board. (How ominous!)
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Medicare would save $1.5 billion in 2005 if cases submitted on hospital outpatient department (HOPD) claims were instead submitted on ambulatory surgery center (ASC) claims, according to a new study conducted for the Federated Ambulatory Surgery Association (FASA) by The Moran Company in Arlington, VA.
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The Pennsylvania Department of Health has decided to allow ambulatory surgery centers (ASCs) to resume some laparoscopic surgery as long as they seek state approval.
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When you submit quality reports to hospital administrators, do you gloss over cost and financial issues or address them head-on? This could be a powerful tool to obtain additional resources for data analysis activities or corrective actions, says Judy Homa-Lowry, RN, MS, CPHQ, president of Homa-Lowry Healthcare Consulting based in Metamora, MI.
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As a part of their overall patient safety program, many health care organizations require that managers submit corrective action reports for every significant incident in their department.
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Have you ever included a patients personal information in statistical studies on specific diagnoses for JCAHO core measures and shared this with staff via e-mail? Do you ever e-mail colleagues about a patients outcome if that patient was seen at another institution?