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Arguments, nasty comments, and demeaning behavior what health care professional cant tell stories of how some co-worker or colleague made life miserable for people just trying to do their jobs? Disruptive behavior is all too common in health care, but now experts are warning that the harmful effects fall on more than just the health care professionals.
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Risk managers must act on disruptive behavior, says the vice president and medical director at VHA in Irving, TX.
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Twenty patients died in Minnesota hospitals over 15 months from medical errors or oversights, according to a new report released recently by the state health department.
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Question: What is our obligation under EMTALA when a patient leaves the emergency department after screening but before treatment is complete?
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Thomson American Health Consultants has developed an influenza sourcebook to ensure you and your hospital are prepared for what could happen this flu season or the next.
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Personal conflicts are inevitable among co-workers. So why should a risk manager get involved? Consider the following examples of how those conflicts directly affected patient safety. These are real responses to a confidential survey.
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Many of the confidential comments from the VHA study concerning disruptive behavior concerned nurses who were afraid to call physicians at home because they knew the doctor would be angry. But thats not always because the doctor is a jerk, researchers say.
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Detail always is good. More detail always is better. Thats the rule of thumb when it comes to documentation, according to a medical malpractice defense attorney with Meagher & Geer in Minneapolis.
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Educating your staff is an ongoing challenge, but one hospital has found that patient safety packets with practical, goal-oriented information can be especially effective in helping reduce falls and other hazards.
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A feeding tube was improperly inserted into a minister who was recovering from surgery. This led to an extended hospitalization and post discharge vocal cord and lung problems. At trial, he was awarded $70,000, and his wife $30,000, a total verdict of $100,000.
