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Healthcare Risk Management

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  • Legal Review & Commentary: Failure to timely diagnose results in $5M verdict

    A woman underwent a hysterectomy. During the procedure, an endotracheal tube was inserted, which resulted in a perforation of the woman's esophagus.
  • Rogue nurse highlights dilemma over blame vs. root cause

    It has been 10 years since the Institute of Medicine's report To Err is Human revolutionized patient safety by encouraging a focus on systemic flaws that allow errors to occur, rather than blaming the individual who actually made the mistake. From the start, however, risk managers have struggled with the idea of how to avoid a "culture of blame" without letting people get away with extraordinary negligence or deliberate misbehavior.
  • Hold people responsible, even when avoiding blame

    Risk managers have struggled for years to reconcile the notion of a "no-blame" culture with incidents in which - systemic problems or not - one individual clearly committed a willful violation of procedure. Embracing the philosophy is easier when the evidence suggests the health care worker made a mistake, even a failure of attention or diligence, but willful and even malicious misbehavior seems to pose a dilemma.
  • Wi-Fi needs tight security to avoid problems

    Free wireless Internet access, known as Wi-Fi, is offered in many retail establishments and public buildings, allowing customers and visitors to access the Internet with their laptop computers and cell phones. But as health care providers venture into offering this convenience, questions arise about network security and possible breaches of sensitive data.
  • Data mining can yield treasures for RM

    Data are everywhere these days, and you can put it to work for you. Health care providers accumulate huge volumes of data, and some risk managers are learning that the strategic use of that information can improve patient safety, reduce costs, and reduce liability risks.
  • Protect key data with digital security

    With the Obama administration offering up to $19 billion in incentives as part of the federal stimulus package for medical providers to go digital, and the goal for every American to have an electronic health record by 2014, the potential for data breaches dramatically increases.
  • Claims and insurance premiums predicted to rise in 2010

    Medical malpractice claims will moderately increase in 2010, partly because claims increase when people are struggling through a tough economy and money is tight. Your med-mal premiums or self-insurance risks are going to increase also, maybe in double digits, reversing the more positive trends of recent years.
  • 'Never events' may increase claims in coming years

    The recent action by the Centers for Medicare & Medicaid Services (CMS) declaring some medical errors "never events" events that should never happen could prompt an increase in malpractice claims, says Erik A. Johnson, FCAS, MAAA, assistant director and actuary with Aon Global Risk Consulting in Chicago.
  • Require enough med-mal coverage from doctors

    When a co-defendant starts saying everything is the hospital's fault, it might be because you have deeper pockets. Ward off some of that finger-pointing by making sure the doctors have enough coverage to pay the tab themselves.
  • Think ahead, act early to avoid conflicts

    Lewis A. Bartell, JD, a partner with Kaplan Belsky Ross Bartell in Garden City, NY, says he has seen co-defendants turn on each other many times in his 20 years of litigating medical malpractice and negligence actions, representing hospitals, nurses, physicians, and other health care providers. He says risk managers should consider potential difficulties with a co-defendant as soon as a case arises.