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Adopting a just culture instead of a nonpunitive or blame-free culture means you have to be ready to discipline employees for some behavior that can threaten patient safety, but how do you know when punishment is appropriate?
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Under a just culture, employee misbehavior can be categorized in these three general ways.
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When educating front line staff members, it is best to use a combination of methods, says Denise C. Myers, RN, MS, CNAA, CPHRM, director of risk management at Monongalia Health System in Morgantown, WV.
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An obstetrician encountered difficulty in delivering a baby because the baby's shoulders had become stuck.
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A survey from the California Health Care Foundation finds that despite new federal protection, 67% of Americans still are concerned about the privacy of their personal health information and are largely unaware of their rights.
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The American Hospital Association (AHA) has told the Centers for Medicare and Medicaid Services (CMS) that hospitals should have a contingency period of at least three years after a final rule on standards for electronic health care claims attachments ...
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A federal appeals court has rejected a challenge by patient advocacy groups to a rule promulgated under HIPAA ...
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When risk managers encourage full disclosure after an adverse event, one of the most common barriers is the physician's fear of being reported to the National Practitioner Data Bank (NPDB).
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Laws and liability will vary according to your state, but California, for instance, has enacted a security breach notification law that imposes responsibilities on the part of health care entities beyond those established by the Health Insurance Portability and Accountability Act.
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Risk managers should consider whether errors and omission (E&O) or directors and officers (D&O) coverage is right for the organization's executives ...