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Technology is beneficial to people designing programs to impact the health behaviors of their patient population base, says Jason L. Bittle, community health improvement coordinator at Hanover (PA) Hospital Wellness and Education Center.
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New initiatives being developed as a result of healthcare reform, such as the patient-centered medical home and the accountable care organization, are new models of care delivery, but the concepts are not new to case managers, says Mary Beth Newman, MSN, RN-BC, CMAC, CCP, MEP, CCM, program manager, case management, WellPoint Centers of Medical Excellent, based in Mason, OH, and president of the Case Management Society of America (CMSA) with headquarters in Little Rock, AR.
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When it comes to helping their patients or clients learn to take responsibility for their own healthcare, the first thing case managers have to do is to get to know them and become familiar with their family situation, says B.K. Kizziar, RN-BC, CCM, CLP, owner of B.K. & Associates, a Southlake, TX, case management consulting firm.
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Making written handouts readily available to clinicians interacting with patients is an important element of patient education.
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The financial demands on the current healthcare system puts more pressure on case managers to prepare patients for hospital discharge, ensure that they receive care in an appropriate venue, and/or support the patients in managing their chronic illnesses, says Teri Treiger, RN-C, MA, CCM, CCP, a case management consultant based in Holbrook, MA, and past president of the Case Management Society of America (CMSA), with headquarters in Little Rock, AR.
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For infants and young children with urinary tract infection (UTI) seen in the emergency department, a simple ultrasound examination might avoid the need for more complex X-ray tests, reports a study in a recent issue of The Pediatric Infectious Disease Journal.
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Care guides who work with patients at Minneapolis-based Allina Hospitals & Clinics primary care clinics wear business casual clothes and sit in cubicles in the clinic waiting areas, which makes them accessible to the patients who come to see their doctor.
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When it's typical for patients to wait four hours or more to see an emergency physician, and your leave-without-being-seen (LWBS) rate is pushing 10%, you know it's time to rethink the whole process.
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In response to an increasing demand for Spanish-language resources to educate Hispanic Americans about all aspects of chronic pain, the Baltimore, MD-based American Pain Foundation has produced a free brochure available in Spanish and English titled "Explain Your Pain."
