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As reimbursement levels fall, hospital managers are faced with the task of improving profit levels. Because increasing volume can increase profits, managers often look toward increasing the number of cases that can be handled within the workday.
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Brown County General Hospital more than doubled its up-front cash collections over the past year by offering incentives to both registrars and their bosses, says Barb Dailey, patient access director at the Georgetown, OH, facility.
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For HIM departments to successfully navigate the new Medicare and health care territory of the 21st century, its important that directors look at managing time, resources, and intellectual capital a little differently than they have in the past. This can be done by establishing best practices for data management and coding quality.
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Sooner or later, your HIM department probably will begin the process of moving documentation, communications, and transcription to an electronic process, and may decide to use an application service provider (ASP).
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Would it surprise you to know that your emergency department (ED) may be missing out on $250,000 per year of legitimate payments?
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Spaulding Rehabilitation Hospital in Boston first implemented its new electronic data system two years ago, solely to replace the existing hospital information system for business operations.
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When shopping for an inventory system, look for one that addresses the specific needs of your facility, suggests Terri Gatton, RN, CNOR, administrator of the Zanesville (OH) Surgery Center. Otherwise, youll invest too much time and money in a new system to try something that may not be designed for surgery, she adds.
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Palmetto Health Baptist Hospital in Columbia, SC, has replaced its old embosser card technology with a Patient Link Up Enterprise (PLUE) system that has eliminated costly preprinted forms and increased the clarity and accuracy of the patient data flow, says Charlene Cathcart, director of admissions and registration.
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Final OPPS rule increases spending
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One way to dispel myths consumers have about health care is to make sure that the staff who work with patients are educated on the topics that cause confusion, says Eileen Murray, RN, BSN, a neonatal educator at Childrens Healthcare of Atlanta, Egleston Campus.
