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Settlement for misdiagnosing first U.S. Ebola patient
Texas Presbyterian Hospital in Dallas announced recently that it has settled with the family of Thomas Eric Duncan, the first Ebola patient diagnosed in the United States.
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Thousands of recorded calls provide good QI data
At Sarasota (FL) Memorial Hospital, all inbound and outbound calls are recorded for pre-arrival services, registration areas, and patient financial services.
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Experts advise compliance not same as security
The data breach at Anthem holds important lessons for risk managers, say four cyber security experts consulted by Healthcare Risk Management.
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Were access staff really as rude as caller claims? Recorded calls will give you an answer
Members of the patient access staff at Mission Hospital in Asheville, NC, weren’t too happy to learn that every incoming and outgoing phone call would be automatically recorded. However, their opinion changed dramatically after a few months.
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Communicating About Prognosis in the ICU
Effectively communicating a prognosis to a patient’s surrogates in the ICU can be challenging.
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Anthem breach traced to admin’s stolen login
The data breach at Anthem, one of the country’s most prominent health insurers, is thought to be the largest healthcare data breach in history by a wide margin. The insurer is reporting that the breach affecting 80 million people was traced to the theft of an administrator’s login key and password.
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NIST explains why infusion pumps are weak link
The National Institute of Standards and Technology (NIST) in Gaithersburg, MD, recently issued a report on the security risk from infusion pumps.
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Report on hospital discharge planning tools
Hospital discharge planning tools should incorporate the judgment of clinicians and be administratively feasible, according to findings in a new report released by the American Hospital Association (AHA).
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Post Intensive Care Syndrome: Risk Factors and Prevention Strategies
Each year, approximately 800,000 patients in the United States develop an illness that results in admission to an ICU and need for mechanical ventilation.
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Cross-training gives these benefits at no cost
Patient access areas at Cottage Hospital in Woodsville, NH, have seen these benefits from cross-training.