Hospital Peer Review – March 1, 2005
March 1, 2005
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Will staffing effectiveness standard make data collection more fruitful?
During a mock survey at NorthEast Medical Center in Concord, NC, a nurse was asked how she determined whether her unit had effective staffing, and replied, When I get to go to lunch. -
Use these strategies with new medication goal
If your hospital had a completely paperless system, and all institutions in your community could communicate with one another electronically, then compliance with the Joint Commission on Accreditation of Healthcare Organizations medication goal would be a breeze. -
JCAHO announces its proposed NPSGs for 2006
If youve taken a look at the Joint Commission on Accreditation of Healthcare Organizations proposed 2006 National Patient Safety Goals (NPSGs) for hospitals, the long list may seem overwhelming at first glance. -
Accreditation Field Report: Surveyors impressed with best practice strategies
Sharing best practices with other organizations was a key factor that enabled Winthrop-University Hospital in Mineola, NY, to excel in its recent Joint Commission on Accreditation of Healthcare Organizations survey. -
The Quality-cost Connection: Reporting performance results to the board
Your organizations governing board has ultimate responsibility and accountability to the community for ensuring the quality of patient care and services and, therefore, must be kept well informed on all issues related to quality. -
Patient Satisfaction Planner: Service excellence begins with behavioral change
This is a journey; well know weve arrived when they dont need us anymore, says Sandy Gregg, RN, MN, MHA, director of service excellence for Providence Health System in Portland, OR. My goal is to work myself out of a job. -
Patient Satisfaction Planner: Learning collaboratives help improve primary care
A Commonwealth Fund study reports that while community health centers deliver primary health care to much of New York Citys low-income population, the design and delivery of health care services at the centers can be made more patient-friendly.