Hospital Access Management – December 1, 2003
December 1, 2003
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Access department’s own on-site system analyst ‘is the only way to go’
Can you imagine the advantage of having a full-time systems analyst in the patient access department, working with access staff on a daily basis to solve information systems problems days, maybe weeks before a service request would have been answered by your organizations IS department? That is reality at the University of Pennsylvania Medical Center - Presbyterian. -
Top 10 ways to survive and be successful in patient access management
Tips from Anthony M. Bruno, MPA, MEd, Director of Patient Access and Business Operations, University of Pennsylvania Medical Center, Philadelphia. -
Financial woes force ‘heartbreaking’ choices
Frontline access management staff at the University of Texas Medical Branch in Galveston face excruciating tasks on a daily basis. -
Advance copay reminder boosts hospital collections
South Shore Hospital in Weymouth, MA, is collecting thousands of dollars more each month, thanks to a new initiative aimed at making sure patients are aware in advance of their copays. -
Cooperation, competition equal quality improvement
A relationship of cooperation and mutual respect between access and the billing department is at the heart of a successful quality initiative at Childrens Health Care of Atlanta. -
Access Feedback: What if care’s given, consent not obtained?
The dialogue among Hospital Access Management readers continues as access managers work to fine-tune processes and enhance cash collection in the emergency department. -
CDC issues draft report on SARS preparedness
As hospitals put procedures in place for the possible reemergence of severe acute respiratory syndrome during the approaching respiratory disease season, the Atlanta-based Centers for Disease Control and Prevention has issued a draft report designed to assist in those efforts. -
News briefs
Insured patient visits behind ED increase; AHA form available to report problems; Part A deductible rise set for 2004, HHS says; pay raise predicted for new registrars