ED Management – March 1, 2009
March 1, 2009
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Preparation pays off for EDs in DC as millions visit for inauguration
When Sen. Edward M. Kennedy (D-MA) was brought to the ED at Washington (DC) Hospital Center on Jan. 20, 2009, following a seizure, the department was well prepared. -
Care Initiation Area yields dramatic results
In February 2008, 12% of the patients who presented to the ED at Gaston Memorial Hospital in Gastonia, NC, left without being treated. -
ED slashes average wait time by more than an hour
No ED cuts its average door-to-doc time from 93 minutes to 20 minutes by accident. The success story at Memorial Hermann Memorial City Medical Center in Houston was the result of discovering a patient flow model at another facility that was superior to theirs, and then continuing to search out additional models to come up with their own system that best addressed their specific needs. -
ED's turnaround time cut by almost 30 minutes
By implementing a Lean process change that it calls TAPP (Team Assessment Pull Process), the ED leadership in the Children's Healthcare of Atlanta system has realized a 25-minute reduction in median overall turnaround time, from 192 minutes to 167 minutes, excluding its fast track. -
'Unwinnable' case holds lessons for ED managers
The malpractice case had all the makings of a large jury verdict: It was emotionally charged, with a tragic outcome for the patient, who was a quadruple amputee.