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Tail insurance is an increasing concern as industry changes
Hospitals are offering tail insurance as part of their efforts to recruit physicians and physician groups, but the move comes with potential risks. -
False claims, antitrust risks on the rise
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Hospital whittled down claims to reach summary judgment
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OSHA might take a closer look at healthcare injuries
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Do you treat worker injuries like patient injuries?
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Risk managers merging employee health with patient safety
Some hospitals are putting more focus on the cost of employee injuries. -
Turnover is cut by 15% with ladders
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Hospital registrars now do scheduling
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Revamp processes for computer downtime
Patient access needs good processes for computer downtime to avoid incorrect data, claims denials, and protracted recovery periods. -
"Flex up" staffing while staying budget-neutral with cross-training
By cross-training registrars, patient access departments can supplement staffing as needed while staying budget-neutral. Patient access leaders report decreased call volumes, better patient satisfaction, and improved morale.