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HIPAA breach attributed to stolen laptops
The latest HIPAA breaches across the country continue to reinforce the importance of basic security measures, with stolen laptops causing trouble for one hospital.
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CareFirst breach tied to Chinese attacks, limited by segmentation
Soon after CareFirst BlueCross BlueShield announced that the company had been the target of a sophisticated cyberattack, clues started arising to suggest that the same attack methods might have been used in this intrusion as with breaches at Anthem and Premera. Those incidents collectively involved data on more than 90 million Americans.
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Vendors can be the weak point in your HIPAA compliance efforts
Business associates can frustrate compliance officers because they cannot be completely controlled, yet their performance can lead to a HIPAA breach for which the hospital or healthcare system is liable. Some providers are trying to use indemnification to escape that trap, but there are limitations to that strategy too.
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8.8 million fewer U.S. residents uninsured in 2014
An estimated 36 million U.S. residents lacked health insurance at some time during 2014, 8.8 million fewer than in 2013, according to a report released by the Centers for Disease Control and Prevention.
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AMA adopts policies to improve data and price transparency
At its recent annual meeting, the American Medical Association passed two new policies addressing the growing interest in healthcare data and price transparency.
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Use these responses when collecting
Here are some patient comments and suggested responses for role-playing exercises by patient access leaders at Adreima in Jacksonville, FL.
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Here are best role-playing scenarios to increase your department’s collections
Every patient access department has its struggling collectors: employees who just can’t seem to collect, despite it being part of their job description. For some, the problem could be as simple as a lack of practice.
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Do you want to know how an employee is really doing? Colleagues can tell you
“Does your work unit work well together?” “Does your work unit have a climate of trust?”
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Don’t allow patients’ privacy to be violated during registration
Nina Pham, the ICU nurse who contracted Ebola at Texas Health Presbyterian Dallas Hospital while treating the first patient diagnosed with Ebola, sued the hospital’s parent company, Texas Health Resources, and said it failed to train and protect nursing staff.
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Is registrar able to handle the ED setting?
An employee might be detail-oriented, friendly, with an encyclopedic knowledge of payer requirements. An emergency department ED registrar, however, also has to be comfortable working in a setting where they’ll encounter tragedies, suicidal patients, and gunshot wounds.