Articles Tagged With: billing
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Denial Prevention Tactics Are Front End-Focused
Revenue cycle departments spend lots of time and money appealing denied claims. However, some hospitals are diverting resources to the front end instead. -
Case Managers Help Resolve Inpatient Claims Issues
Admission notification denials are no longer happening at Moffitt Cancer Center in Tampa, FL, thanks to collaboration between patient access and case managers.
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Surprise Bill Legislation Means Big Changes for Patients and Hospitals
“Bad news travels fast, and good news travels more slowly ... It’s a major problem, and it will take years to unwind the anxieties that have been created.”
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ED Patients Worry About the Bill, Registrars Can Intervene
People come to the ED sick, injured, or in severe pain. This is not an opportune time to ask someone for a $100 copay — or, worse, inform them they are responsible for the entire bill.
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Price Shoppers Want Information, But Some Kindness Doesn’t Hurt, Either
When patients call, it is not just a dollar amount that is at stake. It is a chance for patient access to give a good first impression of the hospital and ease fears about upcoming care.
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A Guide to Improving Surgery Center Billing Practices
Surgery centers could improve their financial bottom line by focusing on following best practices in revenue cycle management.
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Revenue Cycle Needs Prep Work for Tough Financial Conversations
The most challenging situation can be when patients ask why the cost is so high. Scripting can help registrars answer this difficult question. This training includes teaching patient access staff how to show the patient detailed benefits and explain the out-of-pocket expense is based on their insurance carrier.
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Patients Want Hassle-Free Financial Experience
Hospitals face all kinds of bad publicity, but few stories focus on how hospitals help patients financially.
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As Uninsured Rates Skyrocket, ASCs Need Flexibility in Collections
With a record number of Americans newly without health insurance, surgery centers face additional financial challenges as they cope with the COVID-19 pandemic. To survive, surgery centers will have to stay flexible and work closely with patients on payment plans.
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Five Quality Measures for Medical Billing
Physicians offer proposals that aim to reduce surprise bills, stress over how to pay for care.