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The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) in Oakbrook Terrace, IL, has published examples
of acceptable alternative approaches to complying with its 2003 National Patient Safety Goal recommendations. In July 2002, the Joint Commissions Board of Commissioners approved the 2003 National Patient Safety Goals the first to be issued by JCAHO.
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Hospital rankings and report cards are growing in number and importance, but a new University of Michigan study suggests these measures may be inaccurate if they dont take into account the high number of very sick patients that large hospitals receive as transfers from other hospitals.
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As part of a major ongoing effort to pursue service excellence, The Great Neck, NY-based North Shore-Long Island Jewish (LIJ) Health System has entered into an agreement with The Ritz-Carlton Hotel Company, LLC, of Atlanta, on a program aimed at fostering a corporate culture in which patients are given the same respect, attention, and courtesy as guests at a luxury hotel.
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Seeking a shared vision for safe medication use in hospitals in the face of continuing work force shortages, leaders of five nursing and pharmaceutical organizations recently gathered in Washington, DC, to discuss how they could work together to achieve this common goal.
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A quality improvement project at a Michigan long-term care facility resulted in a decrease in the prevalence of chronic pain among its residents from 33% in March 2000 to 18% now.
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When a case manager for Presbyterian Health Plan couldn't get in touch with a family with two young children with serious health problems, she packed a lunch, charged up her cell phone, drove to the small New Mexico town on the Mexican border where she thought the family lived, and went door-to-door looking for them.
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Case managers who live and work in rural areas often face challenges their big-city counterparts never encounter.
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Even if you're not a designated disease management case manager, you can help your clients manage their chronic diseases, according to Carole M. Stolte-Upman, RN, MA, CCM, CRC, CDMS, CPC, director of Chesapeake Disability Management Inc., a disability case management company in Towson, MD.
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When Philip Bonaparte, MD, joined Horizon Mercy as chief medical officer, his vision was for the health plan to be a partner with the local health care providers.
