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  • Court ruling limits demands for records

    The Appellate Division of New Jersey has delivered a resounding victory to the provider community, protecting them from endless and harassing requests for confidential business information while "investigating" whether providers should receive payment for services.
  • Court: Provider doesn't have to hand over records

    The ruling in Selective Insurance Company v Hudson East Pain Management, Docket No. A-0433-09T1, makes clear that health care providers can sometimes say no when insurers demand records.
  • RI fines hospital for alleged errors

    The Rhode Island Department of Health is fining Rhode Island Hospital in Providence $300,000 for what the state says is a pattern of significant surgical errors.
  • Alleged Failure to Recognize and Restrain Patient that Presented Elopement Risk Leads to $900,000 Settlement

    An 88-year-old woman was taken to a local hospital after being found sitting outside her son's home, apparently confused. She was then transferred to a nursing facility, where she was diagnosed with altered levels of consciousness and inability to perform activities of daily living. The woman was again admitted to the hospital and fitted with a vest-restraint system.
  • Alleged Negligence Causes Oxygen to Ignite: $1.2M Verdict

    A woman was admitted to the hospital after suffering a heart attack. The woman was a high fall risk and eventually fell and fractured her nose and cut her forehead. The woman was fitted with an oxygen mask. Shortly thereafter, the electrocautery combined with oxygen from the mask, sparking a fire and leaving the woman with first and second degree burns. A jury returned a verdict of $1,215,000 in Michigan.
  • Study behavioral issues with metrics

    Some topics are obvious when it comes to using metrics, but using metrics to study the behavior of employees and physicians doesn't get as much attention, notes David G. Danielson, JD, CPA, senior vice president for clinical risk management with Sanford Health, a health care network based in Sioux Falls, SD
  • In this economy, you can't afford to lose good hospice employees

    This is the first of a two-part series that examines strategies for employee retention. This month we look at the importance of patient satisfaction surveys and exit interviews.
  • Anonymous surveys bring out the truth

    Asking employees what they think of their employer can be tricky. To obtain truthful answers, you want the survey to be anonymous, and one way to ensure anonymity is to use an outside source to conduct the survey, says Moses Altsech, PhD, founder of Marketing Hospice, a Madison, WI-based marketing consulting service.
  • Peds palliative care nurses have role at end of life

    Despite great advances in cure rates, some children with cancer die each year. While pediatric oncology nurses have expertise in caring for children receiving treatment for cancer, during difficult times, including at end of life, many nurses are more comfortable "doing for" the child and their family than "being with" them.
  • Hospice program focuses on veterans

    More than 680,000 or 25% of all deaths in the United States each year are veterans. A new program provided by the National Hospice and Palliative Care Organization and the Department of Veterans Affairs offers hospices resources and tools to honor patients' service and address the special needs of military veterans.