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After two successful pilot projects aimed at reducing readmission rates, Capital District Physicians' Health Plan Inc. (CDPHP) has implemented a program aimed at ensuring that its Medicare Advantage members get the care they need after discharge to avoid a return trip to the hospital.
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Low-income women with abnormal mammogram results are more likely to receive appropriate diagnostic procedures in a shorter time frame when a case manager guides them through follow-up care, a study has shown.
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Imagine being an occupational health nurse at a plant that had 10% of its workforce off work because of work-related injuries or illnesses. That was the challenge facing consultant Patricia B. Strasser, PhD, RN, COHN-S/CM, FAAOHN, principal of Partners in BusinessHealth Solutions in Toledo, OH.
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Consider evaluating educational materials, such as an educational sheet, self-care instructions, or an informational website, with a usability test instead of a focus group, says Dana Botka, manager of customer communications with the Washington Department of Labor and Industries in Olympia.
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The quiet of your slow night shift is suddenly broken when three young adults arrive by local ambulance. All three were unrestrained victims in a single-vehicle rollover. Amid the airways, lines, tubes, radiographs, and calls to the regional trauma center, you notice that blood continues to drip from orifices and open wounds.
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A risk manager would never want to sit down with a family and try to explain that their loved one was harmed because the patient was treated in the middle of the night or on a Saturday, when standards are lower and risks are higher. But that could be the truth in some facilities, where patients are at higher risk during off-peak hours.
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Healthcare Risk Management was awarded first place in the category of "Best Instructional Reporting" by the Specialized Information Publishing Association.
