-
-
People who choose home health care as their profession are caring, people-oriented professionals, but home health managers should not assume that being caring and friendly always results in the best customer service...
-
-
While the parameters for pay for performance are not yet set, experts agree that monitoring and improving your performance in Home Health Compare will get you ready for the changes in the payment process.
-
Anyone who works in retail knows that customer satisfaction is the key to repeat business, leading to a more successful financial future.
-
By partnering with community-based providers throughout the state, Optima Health of Virginia Beach, VA, provides one-on-one intensive case management to high-risk members in its Medicaid disease management programs.
-
Quality professionals and the organizations that evaluate them place a great emphasis today on standards - core measures, evidence-based practices, and consistent processes.
-
Competition among providers for referrals can be fierce. Managers are increasingly concerned about employees and independent contractors who leave organizations and take patients with them.
-
A new study by physicians at the University Hospital Zurich in Switzerland reports a 46% reduction in the risk of falls for women more than 65 years of age.
-
Although many in the field of health care think only the poorly educated fall into the category of low health literacy, that is not necessarily the case.
