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A recent study conducted by Kaiser Permanente's Institute for Health Research has shown that unnecessary medical tests can be reduced when targeted alerts are used in electronic health record (EHR) systems.
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You've successfully identified an important area for quality improvement. You've researched all the literature and identified best practices. You've even joined a nationwide collaborative so you can learn from the successes of top performers. Your odds of success are pretty good, right?
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What role does patient education play in patient satisfaction scores for health care organizations? How important is patient education to the patient's opinion of the entire health care experience?
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Hospitals and physicians should prepare for increasing liability costs, according to the 2010 Hospital Professional Liability and Physician Liability Benchmark Analysis created by Aon Risk Solutions, the global risk management business of Aon Corporation, in conjunction with the American Society for Healthcare Risk Management (ASHRM) in Chicago.
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As a consumer health librarian at The Ohio State University Medical Center in Columbus, Abigail Jones, MLIS, MS, has become skilled at selecting websites that provide appropriate information for patients and families who may not read well or have low health literacy.
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When a patient presents at Frankfort (KY) Regional Medical Center with neurological symptoms, a "code neuro" is called. In addition to ED staff jumping into action, the lab, radiology, and additional nursing help are alerted.
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Unless they are return patients, it's a rare event for ED providers to see the individuals they treat after they've been discharged.
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How's this for a turnaround? A few years ago, patient satisfaction levels in the three EDs of the Cambridge (MA) Health Alliance were in the lowest decile in Massachusetts, and now they are consistently in the top quartile.