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As quality improvement professionals tackle the Joint Commission on Accreditation of Healthcare Organizations patient safety goals, one of the goals is proving to be more challenging and confounding than the others.
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A walking tour of each patient care area that includes clinical alarms could reveal both problems and solutions you might not otherwise consider, says Britton Berek, CCE, MBA, associate director of the standards interpretation group for the Joint Commission on Accreditation of Healthcare Organizations.
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Question: Our hospital routinely surveys patients and family members to gauge satisfaction with our services, but so far we havent really used those results in our accreditation efforts.
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A quality improvement project at a Michigan long-term care facility resulted in a decrease in the prevalence of chronic pain among its residents from 33% in March 2000 to 18% currently.
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Whether your organization is seeking to reduce process inefficiencies or eliminate the chance of unintended patient harm, action taking is a critical step in the improvement cycle. The cycle involves devising a new or improved process, implementing changes, monitoring the effects of changes, making further adjustments where necessary, and continuing to monitor.
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Daily bed alerts, emergency department (ED) case management, and an express admit unit for direct admits from physician offices are among the initiatives that help streamline operations at Lehigh Valley Hospital and Health Network in Allentown, PA.
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A discovery that came out of a congestive heart failure (CHF) project led to a Medication Mission that is improving quality of life and reducing readmission rates for patients at St. Joseph Health Center in Warren, OH.
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By identifying the most costly conditions for the health plan and for specific employer groups, Regence Blue Cross Blue Shield of Oregon (BCBSO) has been able to tailor its medical management programs to fit individual organizations and bridge the gap between various components such as case management, disease management, and pharmacy management.
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Low back pain is the second most frequent reason for physician visits, the fifth most frequent reason for hospitalization, and the third most frequent reason for surgical procedures.
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When Trumbull, CT-based Oxford Health Plans set out to improve care for its sickest members with diabetes and congestive heart failure, it collaborated with primary care physicians and specialists to come up with a plan of care.
