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When an explosion happened at a nearby bean processing plant, the good news was that Mercy Medical Center in Sioux City, IA, was ready to handle the eight injured workers brought in for treatment.
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It was pretty close to business as usual for New York Presbyterian Hospital during the electrical blackout that hit a large swath of the northeastern United States in August 2003, but with one important realization gained: The information systems department was located too far from the main campus.
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New regulations regarding the Emergency Medical Treatment and Labor Act notwithstanding, patient access managers continue to seek clarity on exactly how much registration activity may take place in the emergency department before a patients treatment is completed.
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Legal concerns addressed regarding JCAHO review; Medicaid spending slows, first time in seven years; EMTALA sourcebook cuts through new regs
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The privacy regulations enacted as part of the federal Health Insurance Portability and Accountability Act (HIPAA) have caused some unforeseen complications for hospitals trying to ensure patient safety and improve communication between providers and patients, say health care professionals and legal experts.
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Department of Health and Human Services Office of Civil Rights director Richard Campanelli says that many covered entities have done a good job of coming into compliance with the HIPAA privacy requirements that took effect in April, although there remain some misunderstandings about the requirements that need to be cleared up.
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A process begun four years ago when the Medical University of South Carolina in Charleston took a hard look at pending discharges has led to a cutting-edge bed management program and a best practice designation from two national benchmarking organizations.
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A new approach to unscheduled admissions that started as a trial with the goal of boosting morale and improving nurse retention has become much more than that.
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Not only do the verification and quality services personnel at North Carolina Baptist Hospital in Winston-Salem perform one of the most thorough registration quality checks around, theyve been doing it for 12 years.
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Tara Tinsley, CHAM, access supervisor and department trainer in the emergency department at Childrens Health Center in Birmingham, AL, shares her experience with Hospital Access Management in response to a request for information on ED cash collection practices in the May 2003 issue by Lori Judge, MS, HAS, director of patient financial services at St. Claire Regional Medical Center in Morehead, KY.