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When the FBI disseminated a statement to medical centers in four cities warning of a potential terrorist attack in mid-December, emergency department managers reacted decisively to implement effective security measures. Those measures are being examined by EDs around the country that want to ensure their facilities are fully protected.
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The purpose of this policy from Northwest Community Hospital in Arlington Heights, IL, is to provide direction for implementing the highest level of campus security while appropriately allocating resources to accommodate critical needs in the face of an overwhelming catastrophic event.
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Here is a scenario used for a tabletop evacuation drill at Northwest Community Healthcare in Arlington Heights, IL.
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Here is the service guarantee offered by the emergency department at Dearborn, MI-based Oakwood Hospital Medical Center.
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A comparison of nurses needs/concerns and hospital disaster plans following Floridas Hurricane Floyd.
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The Joint Commission on Accreditation of Healthcare Organizations (JCAHO) in Oakbrook Terrace, IL, recently presented the Ernest A. Codman Award, which recognizes excellence in the use of outcomes measurement by health care organizations to achieve improvements in the quality and safety of health care, to Childrens Hospital and Health Center in San Diego.
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Many case management departments are taking a new approach in terms of how they utilize case managers for outcome evaluation and process metrics. According to Vicky Mahn-DiNicola, RN, MS, vice president of ACS MIDAS+ in Tucson, AZ, many case managers now are merging various roles into what are called outcome managers or outcome specialists.
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A number of hospitals have been cited in the past few months for lack of signs notifying patients of their rights under the Emergency Medical Treatment and Labor Act (EMTALA), according to Stephen Frew, JD, a longtime specialist in EMTALA compliance.
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Oakwood Hospital and Medical Center in Dearborn, MI, is using the slogan were an emergency room, not a waiting room, and is backing up its claim with an offer of free theater tickets to patients who wait more than 30 minutes.
