Internet drawing low interest
The Internet apparently is doing better in the realm of popular culture than health care.
A study by the Ernst & Young consulting firm found that only a slight majority (52%) indicated that the Internet is a top priority over the next three years. In fact, one-third of the respondents expressed no interest in increasing their Internet usage, and six out of 10 respondents have no strategies in place for Internet utilization.
With a few notable exceptions, the health care industry lags behind most other industries in its use of Internet technologies, according to the study, The Role of the Internet in Health Care: Current State. The study is designed to help the health care industry understand and capitalize on the Internet’s growth and technology. "Current State" is the second monograph in the three-part study: Health Care Cybervision: The Role of the Internet in Health Care.
The study noted exceptions to the lack of interest in the Internet. For example, Aetna/U.S. Health care uses an Internet-based service to allow members to change their primary care provider on-line, saving the company the manual labor time it takes to make changes to its database while members find the process easy to use.
The study reveals that the overwhelming majority nine in 10 participants cited security issues as the major reason they have not embraced Internet technologies.
For a copy of The Role of the Internet in Health Care: Current State, visit the Health Care Cybervision site at www.hccybervision.com or call Sandra Spellman at Ernst & Young, (602) 528-5177.
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