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Handoff Communications: Toolkit for Implementing the National Patient Safety Goal will help providers use handoff practices to reduce the risk of medical errors and comply with the National Patient Safety Goal, according to Joint Commission Resources (JCR), which developed the toolkit.

New toolkit addresses handoff communications

August 1, 2008

New toolkit addresses handoff communications

Handoff Communications: Toolkit for Implementing the National Patient Safety Goal will help providers use handoff practices to reduce the risk of medical errors and comply with the National Patient Safety Goal, according to Joint Commission Resources (JCR), which developed the toolkit.

The Joint Commission's National Patient Safety Goal 2E requires organizations to create a standardized approach to handoff communications, including an opportunity to ask and respond to questions. JCR is a not-for-profit affiliate of The Joint Commission. The tool kit includes:

  • strategies for implementing proper handoff communication processes and techniques, tips for assessing current processes, and case studies that provide examples of effective handoff practices;
  • a CD-ROM that includes handouts, worksheets, videos, forms, and three slide presentations: "The Importance of Standardizing Handoff Communications," "Using Techniques and Tools from Other Organizations," and "Creating or Customizing Handoff Communications Techniques that Work in Your Organization."

The toolkit is available for $199 plus $15.95 for shipping and handling using order code HOCT08. To order, contact customer service at (877) 223-6866, 8 a.m. to 8 p.m. CST, weekdays, or go to www.jcrinc.com.