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A patient, family member, or visitor who may be becoming violent might exhibit physical signs, according to Michael S. D’Angelo, CPP, CHPA, director of security at South Miami (FL) Hospital, who developed a program titled “Healthcare Workplace Safety: Recognizing and Responding to Aggressive Behavior.”</p>
Look for Early Warning Signs of Violence
August 1, 2016
A patient, family member, or visitor who may be becoming violent might exhibit physical signs, according to Michael S. D’Angelo, CPP, CHPA, director of security at South Miami (FL) Hospital, who developed a program titled “Healthcare Workplace Safety: Recognizing and Responding to Aggressive Behavior.”
These physical signs include the following:
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red-faced or white-faced;
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sweating;
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pacing, restless, or repetitive movements;
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trembling or shaking;
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clenched jaws or fists;
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exaggerated or violent gestures;
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change in voice;
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loud talking or chanting;
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shallow, rapid breathing;
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scowling, sneering, or using abusive language;
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glaring or avoiding eye contact;
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violating your personal space. (They get too close.)
