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There is nothing like an emergency to test your emergency plan, as agencies in an area east of New York City, north to Toronto, and west to Detroit discovered on Aug. 14 as a rolling blackout affected almost 50 million people.
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Burnout is a hard state of mind to define, but many times it is one reason that good employees leave, says John Henry Pfifferling, PhD, director of the Center for Well-Being in Durham, NC.
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Helping employees deal with problems, illness, and even death in their own families is one tactic used by Riverways Home Care Services of Ozarks Medical Center in Westplains, MO, to retain employees.
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JCAHO announces new quality reports for 2004; OIG reports on transaction and code set compliance; Free caregiver resource available on-line
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Are you ready to add another set of core measures to your to-do list? There is no doubt that the Joint Commission on Accreditation of Healthcare Organizations new requirement for gathering data on an additional set of performance measures, effective January 2004, will increase your workload significantly.
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In addition to preparing staff for unannounced surveys and ensuring continuous preparedness, you also may have looming concerns about legal disclosure related to the Joint Commission on Accreditation of Healthcare Organizations new accreditation process.
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Whether as employees of a covered health care entity or independent business associates, case managers must ensure that they are in compliance with the privacy requirements of the Health Insurance Portability and Accountability Act (HIPAA).
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Case managers sometimes are confused as to what constitutes a business associate as referred to in the Health Insurance Portability
and Accountability Act (HIPAA), notes Cathy Kauffman-Nearhoof, RN, BSN, CCM, NMCC, CLNC, owner of Integrist Healthcare Consulting in Duncansville, PA.
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